DISTRICARNIVORES is a registered company. Districarnivores Fabrice Buxerolles 84 Rue Principale 68440 Bruebach France SIRET: 40315167300031 RCS Mulhouse, France The general terms of Sale detailed below apply to all the orders placed on Districarnivores Website for all products sold. 1 - Prices We do not charge VAT (TVA non applicable, article 293B du CGI) Our prices are in Euros excluding handling and shipping costs (see section 7 - Delivery) The products remain the property of Districarnivores until the complete payment of the invoice. 2 - Ordering We only accept online orders. The information we receive with online ordering must be correct. Districarnivores holds no responsibility in the case of mistakes to do with delivery addresses and therefore will not be liable for late or undelivered items. The offers of products are valid within the limit of stocks available. Districarnivores can cancel any order if there was any trouble related to a former order payment. 3 - Validation 3.1. The present general terms of sale are proposed to the knowledge of each purchaser to enable him to place an order. Consequently the fact of placing an order implies an agreement to these general terms and conditions of sale. 3.2. Cancellation and modification For any request for cancellation or modification of an order before its forwarding, contact us using the contact form available on the Website. If an order relates to perishable goods like plants and is already sent, Districarnivores can refuse the cancellation or the modification of an order. 3.3. Time of retract The guarantee applies to unperishable products. To exert this guarantee and in accordance with the L.121-20, L.121-20-1 and L 121-20-2 articles: Thank you for contacting us first. Then send us your article(s) in their original packing and the original invoice within 7 days after reception. Within 15 days: you will receive refunding (according to your initial method of payment) equivalent to the products and the shipping cost value. You can also choose on request to keep the value of your order to get other goods. Damaged or uncompleted products resent by the customer are not subjected to refunds. 4 - Availability We update the stock once a week, anyway a mistake is possible. If a plant(s) you have ordered is finally not available, we will send you an email for plant(s) replacement. 5 - Payment The methods of payment accepted by Districarnivores are the following: Bank transfer PayPal (including Credit and Debit Cards) Any order unpaid within 24 hours and without any conctact from you will be automatically cancelled (PayPal payment) 6. Website Our Website is hosted by our partner OVH, www.ovh.fr 7. Delivery cost and insurance The postage and packing costs are as follow: For the Metropolitan France, Corse and Monaco: Please check order conditions in French. For the countries within European Union (excluding Switzerland): The cost depends on the weight, size and volume: Seeds, small plants (XS and S size) or any item below 3 cm are send in a padded letter or a flat box. No tracking if shipping cost is below 6 euros. NO INSURANCE! For M size plants or items larger than 3 cm, we ship with Colissimo International, which includes a tracking and delivery with signature. Insurance (for Colissimo international only): Only applicable if parcel is lost or broken, 67 euros per parcel. Plants can not be insured (perishable goods!) In the event of application of the insurance, the plants are resent. No money will be refunded. The shipping costs for the return must be paid by the customer. Orders are generally dispatched the next Monday after total payment of the order. If you wish a particular delivery date, thank you to specify it. We pack plants with Sphagnum moss around the roots. We send plants unpotted. It is frequent that the plants lose their pitchers after shipment, this does not affect plant health and new pitchers will be formed after complete acclimatization. The plants are not dispatched when occur negative temperatures. The plants are dispatched in good health, Districarnivores is not responsible for wrong cultivation conditions, nor of the consequences due to cold or warm temperatures during shipment, or delays of any postal service. 7.1 Process of order and delivery Time delivery depends on customer location and an approximate time delivery can be seen on La Poste Website (www.laposte.fr) but it usually takes from 2 to 7 working days. A signature of the customer may be required. 7.2 Incidents of delivery Any complain concerning the contents of the parcel must be notified to Districarnivores 24 hours latest after delivery. Regarding plants, the shipment may be delayed if the weather conditions do not allow plants delivery. 8 - Services and Quality 8.1 Forwarding Your parcel is prepared the day or one day before shipment. 8.2 Quality and size Unless otherwise specified the plants sold on our site are artificially propagated through in vitro culture. They are also imported from the Borneo Exotics nursery based in Sri Lanka. The sizes are given in diameter from leaf tip to leaf tip and are in centimeters. The codes on the Website represent the following size intervals: XS: 4 to 6 cm S: 6 to 8 cm M: 8 to 12 cm L: 12 to 15 cm XL: more than 15 cm 9 - Intellectual property All the texts, illustrations and photographs presented on Districarnivores Website are protected by intellectual property laws. Some photos courtesy of Borneo Exotics Ltd. Any reproduction is strictly prohibited. 10 - Responsibility The offered products are in conformity with the French legislation. The photos can show the whole or part of a plant or a group of plants and do not represent what the purchaser order. Otherwise stated, the price is for one unit. Districarnivores cannot be held responsible for minor differences (color, size...) Districarnivores cannot be held responsible in the event of unforeseeable and insurmountable events (postal services strike, flood, fire...) Some links can redirect to other Websites, we are not responsible for their content. All the informations given on Districarnivores Website is given on a gracious basis and cannot engage our responsibility if you do not obtain the awaited results. 11 - Legislation This contract is subjected to the French law. The language of this contract is the English language. 12 - Personal information In accordance with the law (January 6, 1978), you have a right of access, opposition and correction of the data concerning you.